What's Crisp?

Crisp is the #1 business messaging platform for startups and SMBs. It offers an all-in-one solution for customer support, sales, and marketing, including features like a shared inbox, CRM, chatbots, and a knowledge base.


Features of Crisp

Shared Inbox

CRM

Co-Browsing

Campaigns

Chatbot

Widget

Knowledge Base

Use Cases of Crisp

  • #1

    Provide instant customer support through an AI-powered chatbot on your website

  • #2

    Streamline customer interactions and support across multiple channels (live chat, email, social media, etc.) in a centralized shared inbox

  • #3

    Automate sales and marketing tasks such as lead qualification, customer segmentation, and targeted email/in-app campaigns

  • #4

    Empower customers with a self-service knowledge base to find answers to common questions, reducing the burden on your support team

  • #5

    Offer real-time co-browsing and screen sharing to provide personalized assistance to customers on your website

Pricing of Crisp

Basic

Free


  • Website chat widget

  • Shared inbox

  • Mobile applications

  • Chat triggers

  • Messenger integration

  • Email integration

  • Shortcuts

  • Slack integration

  • Knowledge base

  • Chatbots

Pro

$25


  • Everything in Basic

  • Unlimited history

  • Chat triggers

  • Messenger integration

  • Email integration

  • Shortcuts

  • Slack integration

  • Custom domain

  • Knowledge base

  • Chatbots

  • WhatsApp integration

  • Instagram integration

  • Integrate with Zapier

  • Audio and Video Chat

Unlimited

$95


  • Everything in Basic and Pro

  • Knowledge base

  • Chatbots

  • WhatsApp integration

  • Instagram integration

  • Integrate with Zapier

  • Audio and Video Chat

  • Aircall integration

  • MagicBrowse

  • LiveTranslate

  • Automated campaigns

  • Analytics

  • SMS integration

  • Segment integration

Website Traffic of Crisp

Monthly Visits1.3M
Average Visit Duration00:12:33
Bounce Rate35%
Page per Visit8.5

Geography

Top 5 Countries

1

🇺🇸United States

10.81%
2

🇫🇷France

8.82%
3

🇮🇳India

6.82%
4

🇻🇳Vietnam

6.43%
5

🇧🇷Brazil

6.04%

Traffic Sources

1

Direct

72.79%
2

Search

19.16%
3

Referrals

7.19%
4

Social

0.65%
5

Paid Referrals

0.16%
6

Mail

0.06%

Top Keywords

KeywordTrafficCost per Click

crisp

116K1

crisp chat

5.6K0.93

crisp pricing

1.8K0

crisp api

1.4K0

crisp live chat

9800.47

Crisp Frequently Asked Questions

Launch Badges for Crisp

Use the following badges to drive support from your community for your launch. High stared tools are more likely to be featured on the homepage and in our newsletters.

Crisp Review 2025: Pricing, Features, Pros & Cons, Alternatives