reply.ai

Added on Apr 26, 2024

What's reply.ai?

reply.ai is an AI-powered customer service CRM platform that helps businesses revolutionize customer understanding and deliver hyper-personalized service. The platform empowers agents with a unified customer view across all channels, enabling them to maximize customer engagement and drive business efficiency.


Features of reply.ai

Human Handoff

Multilingual

ChatGPT trained on custom data

AI-Powered Customer Service CRM Platform

Unified customer view across all channels

Hyper-personalized service

Proactive support using data to anticipate customer needs

Use Cases of reply.ai

  • #1

    Install an AI chatbot on your website to provide instant customer support

  • #2

    Empower agents with a unified customer view across all channels and maximize customer engagement, delivering hyper-personalized service

  • #3

    Use data to anticipate customer needs and proactively deliver assistance to minimize inbound support volume

Pricing of reply.ai

Enterprise

$139


  • Everything in enterprise, plus…

  • Real-Time User Supervision

  • Enhanced Routing

  • Real-Time Dashboards

  • Live Agent Auditing

  • Unlimited Collaboration Users

  • Sandbox Access

  • Extended API Rate Limit

  • SAML Single Sign-On

  • Set Allowed IP Ranges

  • Uptime SLA

Business

$89


  • Multi-Channel Communication

  • Voice Provider Integration

  • Proactive Service

  • Actionable Integrations

  • Business Process Automation

  • Standard and Custom Reporting

  • Multilingual Support

  • Satisfaction Measurement and Reporting

  • Language Detection

  • Sentiment Analysis

Website Traffic of reply.ai

Monthly Visits427
Average Visit Duration00:00:00
Bounce Rate100%
Page per Visit1

Geography

Top 5 Countries

Traffic Sources

1

Mail

0%
2

Direct

0%
3

Search

0%
4

Social

0%
5

Referrals

0%
6

Paid Referrals

0%

Top Keywords

KeywordTrafficCost per Click

reply.ai Frequently Asked Questions

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reply.ai Review 2024: Pricing, Features, Pros & Cons, Alternatives