churn360.com

Added on Apr 26, 2024

What's churn360.com?

Churn360 is an AI-powered customer success platform that helps B2B SaaS companies turn data into actionable insights to reduce churn.


Features of churn360.com

360° view of customers

Segments

Plays

Customer journey

Health score

Campaigns

Onboarding

Renewal

Adoption

Upsell

Pre-configured Health KPIs

1-day Integration and onboarding

AI-based Insights to decipher the vast data

Zero Developer time required

Use Cases of churn360.com

  • #1

    Provide a 360-degree view of customers by integrating with all the third-party software tools used by the business to have a single dashboard for customer data.

  • #2

    Group customers with similar attributes into segments to help customer success managers (CSMs) perform bulk actions more efficiently.

  • #3

    Automate customer success processes by creating reusable and repeatable templates called "Plays" to streamline workflows.

  • #4

    Easily track the customer journey from onboarding to advocacy, and identify customers who need immediate attention.

  • #5

    Monitor various parameters to calculate a health score that represents the likelihood of a customer churning, enabling proactive intervention.

  • #6

    Personalize and send emails, NPS, CES, and CSAT surveys to customers, allowing CSMs to manage them with a personal touch.

  • #7

    Increase net revenue retention by reducing churn through data-driven insights and proactive customer engagement.

Pricing of churn360.com

Startup

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  • 1 – 4 CSM's

  • Upto 500 customers

Professional

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  • 5 – 9 CSM's

  • Upto 2000 customers

Enterprise

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  • 10 and more CSM's

  • Unlimited customers

Website Traffic of churn360.com

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churn360.com Frequently Asked Questions

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churn360.com Review 2024: Pricing, Features, Pros & Cons, Alternatives