ebanqo.com

Added on Apr 26, 2024

What's ebanqo.com?

eBanqo is a conversational AI platform that helps businesses streamline their sales and customer support operations. It allows businesses to manage all their social media Direct Messages (DMs) in one place, providing instant responses to inquiries, automating services, and improving customer satisfaction across various messaging channels such as Webchat, WhatsApp, Facebook Messenger, Instagram DM, and more.


Features of ebanqo.com

Omnichannel customer engagement platform for automated customer support and business services automation

Easy set up - connect messaging channels in minutes

Knowledge base - add unlimited number of questions and answers to automate answers to simple and repetitive questions

Integrations - connect to existing backend systems like CRM, help desks, email and other business tools

Unlimited agent seats - to provide superb live chat assistance at a lower cost

Mobile app - manage customer interactions anywhere, any time

Reports - track important metrics to get a complete view of customer interactions

Widget customization - customize chat widget color, texts, agent photos to match brand

File sharing - send and receive images, audios, documents, videos

Natural Language Processing (NLP) - understand and act on customer requests regardless of how it's phrased

Use Cases of ebanqo.com

  • #1

    Provide instant customer support and automate responses to customer inquiries and FAQs through an AI chatbot

  • #2

    Extend live chat services beyond your website and enable real-time conversations with customers across various messaging apps like WhatsApp, Facebook Messenger, and Instagram DM

  • #3

    Empower customers to self-serve, purchase products/services, and resolve issues on their own without contacting your support team

  • #4

    Send broadcast messages like announcements, updates, and offers to customers across multiple messaging channels, leveraging powerful targeting features to reach the right audience

Pricing of ebanqo.com

Free

$0


  • 0 - 100 monthly chat customers

  • Access to 4 channels

  • Live chat

  • FAQ bot

  • Unlimited teammates

Growth

Get a quote


  • 101 - 40,000 monthly chat customers

  • Access to all channels

  • Live chat

  • FAQ bot

  • Unlimited teammates

  • Broadcast messages

Enterprise

Contact sales


  • Unlimited monthly chat customers

  • Access to all channels

  • Live chat

  • FAQ bot

  • Unlimited teammates

  • Broadcast messages

Website Traffic of ebanqo.com

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Geography

Top 5 Countries

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Top Keywords

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ebanqo.com Frequently Asked Questions

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ebanqo.com Review 2024: Pricing, Features, Pros & Cons, Alternatives