What's intercom.help?
Intercom.help is a knowledge base software that helps businesses deliver help content to customers, scale their support, and provide faster answers to customer questions. It offers features like a central help center, optimized for different channels, additional chat support, and insights for smarter self-service.
Website Traffic Trends of intercom.help
Website Traffic Trends of intercom.help
Traffic volume compared to previous month
2.9M
-12%(-394K)
Features of intercom.help
Features of intercom.help
24/7 help, even when your team is away
Single source of truth
Deliver help in context
Additional chat support
Create multilingual articles for your global customers for faster self-serve answers
Publish help content like a pro
Tailor to any audience
Make it truly yours
Insights for smarter self-service
Feedback loops
Automate feedback
Discover your blind spots
Resolve issues before they arise using powerful outbound messaging
Use Cases of intercom.help
Use Cases of intercom.help
- #1
Provide an AI-powered chatbot to offer instant customer support and resolve common issues without human intervention
- #2
Centralize and organize all customer-facing help content in a knowledge base that can be accessed across multiple channels like the website, mobile app, and in-product messages
- #3
Automate repetitive support tasks and deflect common inquiries by surfacing relevant knowledge base articles to customers
- #4
Offer multilingual support to serve a global customer base by creating content in different languages
- #5
Gather customer feedback on the knowledge base content to continuously improve and optimize the self-service experience
- #6
Proactively address customer issues before they arise by using targeted messaging, chat prompts, and tooltips to guide users to the right information
Website Traffic of intercom.help
Website Traffic of intercom.help
| Monthly Visits | 2.9M |
| Average Visit Duration | 00:02:05 |
| Bounce Rate | 53% |
| Page per Visit | 3 |
Geography
Geography
Top 5 Countries
| 1 | 🇺🇸United States | 33.05% |
| 2 | 🇬🇧United Kingdom | 8.35% |
| 3 | 🇯🇵Japan | 6.57% |
| 4 | 🇨🇦Canada | 4.04% |
| 5 | 🇷🇺Russia | 3.48% |
Traffic Sources
Traffic Sources
| 1 | Direct | 49.68% |
| 2 | Search | 27.28% |
| 3 | Referrals | 22.25% |
| 4 | Social | 0.56% |
| 5 | Paid Referrals | 0.13% |
| 6 | 0.09% |
Top Keywords
Top Keywords
| Keyword | Traffic | Cost per Click |
discord id | 46K | 0.25 |
intercom cheelee | 280 | 0 |
steam trade url | 24K | 0.58 |
voxuy webhook | 40 | 0 |
lpu passport plus | 870 | 0 |
intercom.help Frequently Asked Questions
All intercom.help categories
All intercom.help categories
Launch Badges for intercom.help
Launch Badges for intercom.help
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