What's DeskDay?
DeskDay is a Conversational Service Automation (CSA) platform designed for Managed Service Providers (MSPs) to enhance their customer support, service quality, and profitability. It offers a modern, customer-centric solution that goes beyond traditional Professional Services Automation (PSA) tools, providing a smooth, chat-first support experience for customers across various channels.
Website Traffic Trends of DeskDay
Website Traffic Trends of DeskDay
Traffic volume compared to previous month
0
-100%(-422)
Features of DeskDay
Features of DeskDay
Conversational Ticketing
Multi-channel Support
Project Management
Quality Assurance
Contract Management
Billing
Announcement
IT Connect
Use Cases of DeskDay
Use Cases of DeskDay
- #1
Provide a centralized and conversational support experience for your customers across multiple channels like email, chat, and Microsoft Teams
- #2
Streamline your service desk operations by converting every service request into a direct chat with your technicians, enabling faster resolutions and better customer satisfaction
- #3
Manage your projects, contracts, billing, and quality assurance in a unified platform that is tightly integrated with your customer support workflows
- #4
Keep your customers informed about service updates, outages, and scheduled maintenance through multi-channel announcements, reducing ticket volume during critical events
- #5
Offer a modern, multi-platform support experience for your customers to reach you via mobile, desktop, or Microsoft Teams, ensuring seamless conversations across channels
Website Traffic of DeskDay
Website Traffic of DeskDay
| Monthly Visits | 0 |
| Average Visit Duration | 00:00:00 |
| Bounce Rate | 0% |
| Page per Visit | 0 |
Geography
Geography
Top 5 Countries
Traffic Sources
Traffic Sources
| 1 | 0% | |
| 2 | Direct | 0% |
| 3 | Search | 0% |
| 4 | Social | 0% |
| 5 | Referrals | 0% |
| 6 | Paid Referrals | 0% |
Top Keywords
Top Keywords
| Keyword | Traffic | Cost per Click |
DeskDay Frequently Asked Questions
All DeskDay categories
All DeskDay categories
Launch Badges for DeskDay
Launch Badges for DeskDay
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